Last Updated: [09/12/2025]

Welcome to chikankariwholesale.com (“Website”).
This Website is operated by The Chikan Label / Chikankari Wholesale (“Company”, “We”, “Us”, “Our”).

By accessing or purchasing from this Website, you (“User”, “Buyer”, “Wholesale Client”) agree to abide by the following Terms & Conditions. Please read them carefully before placing any wholesale order or using our services.

1. GENERAL INFORMATION

This website is intended for:

  • Boutique owners
  • Resellers
  • Retail stores
  • Fashion startups
  • International wholesalers
  • Export buyers

All purchases made through this website are considered B2B wholesale transactions, not personal retail purchases.

By using this Website, you confirm that:

  • You are at least 18 years old
  • You are legally capable of entering into a business contract
  • Information you provide is accurate and complete

We reserve the right to modify these Terms anytime without prior notice.

2. MINIMUM ORDER VALUE (MOV)

  • The minimum wholesale order value is ₹50,000 (India).
  • For international buyers, minimum value varies depending on destination and shipping costs.
  • Mix-and-match across categories is allowed.

3. PRODUCT INFORMATION & DESCRIPTIONS

We specialise in:

  • Handcrafted Chikankari garments
  • Unstitched suits
  • Kurtis & kurta sets
  • Sarees
  • Tunics
  • Dupattas
  • Custom productions for boutiques and brands

We ensure accuracy of product descriptions, images, and pricing.
However, due to the handcrafted nature of Chikankari:

  • Minor variations in embroidery, color, or fabric feel may occur
  • Thread work and motifs may differ slightly from piece to piece
  • Dyeing shades may vary by 5–10% depending on lot

Such variations are not considered defects.

4. PRICING & WHOLESALE DISCOUNTS

  • Prices mentioned are wholesale base prices.
  • Additional discounts may apply on higher quantities (20/50/100+ pcs).
  • Prices may change anytime based on raw material and labor cost variations.
  • Export orders may include additional charges (duties, taxes, freight).

5. ORDER PLACEMENT

Orders can be placed via:

Once the order is confirmed and payment is received:
✔ Production begins
✔ Quality check is processed
✔ Dispatch timeline is shared

Any order once confirmed cannot be cancelled as it blocks artisan labor and fabric allocation.

6. PAYMENT TERMS

We accept:

  • UPI
  • Bank Transfer (NEFT/RTGS)
  • Indian Payment Gateways
  • For international buyers: SWIFT/TT transfer

100% advance payment is required to begin processing.
No COD option is available for wholesale orders.

7. SHIPPING & DELIVERY

Domestic Shipping (India)

  • Orders dispatch within 3–7 business days depending on availability.
  • Custom production dispatch: 7–15 working days.
  • Shipping charges depend on weight & location.

International Shipping

  • We ship via DHL / FedEx / Aramex.
  • Buyer is responsible for import duties, customs taxes, or clearance fees.
  • Delivery time: 5–12 business days (varies by country).

8. RETURNS, EXCHANGES & REFUNDS

Since this is wholesale B2B, we follow strict policies:

  • We do not accept returns/exchanges for color, design, or size preferences.
  • Only manufacturing defects are eligible for review.
  • Any claim must be raised within 24 hours of delivery with unboxing video proof.
  • If approved, replacement will be arranged (no refunds).

No monetary refunds are issued under any circumstance.

9. CUSTOM ORDERS

For custom stitching, dyeing, branding, or bulk manufacturing:

  • Advance payment is mandatory
  • No cancellations after sample approval
  • Final output may vary slightly due to handwork characteristics
  • Delivery timeline will be mutually agreed

10. INTELLECTUAL PROPERTY

All photographs, designs, catalogs, product images, website content, brand names, and logos on this Website are owned by Chikankari Wholesale / The Chikan Label.

Any unauthorized usage — including reselling images without purchase — is strictly prohibited.

11. LIMITATION OF LIABILITY

We are not liable for:

  • Losses due to courier delays
  • Incorrect shipping address provided by the customer
  • International customs delays
  • Business losses due to out-of-stock products
  • Color differences due to mobile/monitor screens

Our liability is limited strictly to the replacement of the product in case of verified manufacturing defects.

12. PRIVACY POLICY

We collect only necessary data for fulfilling orders.
This includes:

  • Name
  • Phone
  • Email
  • Address

We do not sell or share your information with third parties.

13. CONTACT INFORMATION

For any support or queries:

📧 Email: chikankariwholesale@gmail.com
📞 Phone/WhatsApp: +91 9310654946
🌐 Website: www.chikankariwholesale.com