Privacy Policy

This Privacy Policy explains how ChikankariWholesale.com may collect, use, store and share information when you visit the website, submit a wholesale enquiry, request a catalogue or quotation, communicate with us, place an order, or otherwise interact with our business.

Because this website serves business buyers, some information may relate to a company, boutique, retailer, importer, distributor, reseller, ecommerce seller, fashion brand, designer or sourcing agent rather than only an individual consumer.

Depending on how you use the website, we may collect information such as:

• name, business name and buyer type;
• email address, phone number and WhatsApp number;
• billing, shipping or destination details;
• product interests, quantities, sizes, colours and sourcing requirements;
• quotation, sample, custom manufacturing or private-label requirements;
• messages, files, product references or other information you voluntarily submit;
• order, payment-status, packing, dispatch and support information where relevant;
• technical information such as IP address, browser type, device information, pages visited, referring pages and general usage data;
• cookie choices, analytics data and marketing preferences where applicable.

We may use information to:

• respond to wholesale enquiries and catalogue requests;
• prepare quotations and evaluate product requirements;
• process samples, orders, payments, packing, dispatch and after-sales claims;
• communicate about order status, product availability or commercial terms;
• support custom manufacturing and private-label development;
• improve website content, buyer journeys and site performance;
• prevent misuse, fraud, spam or security incidents;
• maintain business, tax, accounting, logistics and transaction records where required;
• send marketing communications where permitted and subject to applicable choices or consent requirements.

Payments, hosting, analytics, communication, courier, logistics, website functionality and other business processes may involve third-party service providers. Information may be shared with such providers only to the extent reasonably necessary for the relevant service, transaction or legal requirement.

Third-party services may operate under their own privacy terms. Buyers should review those policies where relevant.

The website may use essential cookies and, where enabled, analytics or similar technologies to operate the site, remember preferences, understand usage and improve performance. For more detail, see our Cookie Policy.

We may retain information for as long as reasonably necessary for the purpose for which it was collected, for ongoing buyer relationships, record-keeping, dispute handling, fraud prevention, accounting, tax, logistics, legal or compliance requirements. Different categories of information may be retained for different periods.

International enquiries and orders may require information to be processed or shared across jurisdictions through service providers, communication platforms, payment systems, logistics providers or other business partners. Where applicable, data handling should follow the legal and contractual requirements relevant to the transaction and service provider.

Subject to applicable law, you may be able to request access, correction, updating or deletion of certain personal information, or object to certain marketing communications. Some records may need to be retained where required for legal, accounting, tax, fraud-prevention, transaction or dispute purposes.

Privacy-related requests can be submitted through the official contact methods listed on our Contact Us page.

We take reasonable steps to protect information used in our business processes. However, no website, electronic transmission, storage system or third-party platform can be guaranteed to be completely secure. Buyers should avoid sending passwords, unnecessary sensitive information or confidential credentials through ordinary enquiry forms or messaging channels.

The website may link to external websites, payment providers, social networks, courier services or other third-party resources. We are not responsible for the privacy practices or content of third-party websites that operate independently from us.

We may update this Privacy Policy when our website, services, business processes or legal requirements change. The latest published version on this page applies from the date shown below.

Page last updated on 2 October 2026.